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Phone networks struggle in Katrina's wake |
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Written by Leon D. Zetekoff, NCE
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Wednesday, 31 August 2005 |
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New Orleans residents walk through floodwaters Tuesday that besieged the Crescent City.
From the Palm Beach County Amateur Radio Emergency Service Mailing list: SOME DAY IT COULD BE Palm Beach County!! What will the report be in another 24 hrs? BellSouth spokesman Joseph Chandler said 75 central switches in Louisiana were running on backup generator power and 340 remote terminals were running on batteries.
When will the fuel run out? When the batteries and or fuel run out they will HAVE NOTHING? Cingular, the largest U.S. wireless service, said it was suffering network disruptions in New Orleans and Baton Rouge, Louisiana, as well as in Mississippi.
Verizon said in New Orleans, many cell sites were out of service, limiting customers' ability to place or receive calls. The company said customers who evacuated may be able to place calls but not receive calls, and mobile-to-mobile calling might also be available to some customers.
Sprint Nextel, the No. 3 U.S. mobile service, said it was having its worst network problems in New Orleans, where callers were unable to make long distance calls outside the city, where it keeps key network equipment that handles calls from the surrounding regions.
"Customers will see issues making long distance or wireless calls within the area hit by the hurricane due to power outages and flooding," said Sprint Nextel spokesman Charles Fleckenstein.
Cellular services rely on towers to send and receive signals from customers' cellular phones. Both companies said many of their towers were running on backup power, but flooding was hampering their efforts to reach some sites.
Sprint Nextel and Cingular said they were prepared to use truck-mounted cellular towers to bolster service in areas where they couldn't reach their equipment due to flooding.
Several Internet posters said telephone service of any kind in the affected areas was intermittent, but a few found text messages could get through to cell phones where regular voice calls could not.
He said BellSouth had about 34,000 lines down in Louisiana, but that many people simply weren't able to report outages. The company has about 800,000 customers in New Orleans alone.
"We have the potential for our outages to go up, and we're prepared for that," Chandler said. "The biggest challenge we have right now is we can't get out there."
In Mississippi, Chandler said BellSouth had 143 switches running on generators and about 1,500 terminals on batteries. The batteries in the terminals -- which handle telephone signals between homes and the central switch -- could last a day or two before they would need to be replaced.
----- This message is from the e-mail list for: Palm Beach County, Florida Amateur Radio Emergency Service (ARES) & Radio Amateur Civil Emergency Service (RACES)
Web Site: http://www.pbcares.org
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